DELIVERY
We deliver within Poland within 48 hours from the moment the package is sent..
- Parcel locker Inpost – 15 PLN
- Courier Inpost – 16 PLN
- Parcel locker Inpost COD- 17 PLN
- Courier DPD – 16 PLN
- Courier DPD COD -19 PLN
- Weekend delivery (parcel locker Inpost) -20 PLN*
* for orders placed by 12:00 PM on Friday
Deliveries within the European Union are completed within 1-3 business days from the moment the package is sent.
- Courier GLS/UPS/Fedex- 39-49 PLN depending on destination
We ship to:
Austria / Czech Republic / Germany / Slovakia / Belgium / Bulgaria / Croatia / Denmark / Estonia / Finland / France / Greece / Spain / Netherlands / Lithuania / Luxembourg / Latvia / Monaco / Portugal / Romania / Slovenia / Sweden / Hungary / Italy.
RETURN
The customer has the right to return the goods within 14 calendar days without giving any reason.
To do this, send a statement of withdrawal to online@masthew.com or include it in the return shipment.
Returned goods must be intact with tags retained.
We do not accept products bearing traces of use. Sending back the goods, the customer realizes at the expense of
his own to the address given below.
MASTHEW
UL.PRZEDWIOŚNIE 2B/129
30-502 KRAKÓW
Customers can use the InPost Quick Returns service by logging in to the website Szybkie Zwroty, or by using Inpost application
The cost of the return is 15 PLN and is deducted from the value of the returned order.
EXCHANGE
It is not possible to exchange products directly. You must make a return and then place
a separate order for a new product.